Vinted Members Voice Anger Regarding Sizing Changes
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's garments without notifying every member regarding the update.
Digital Channels Response
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the updated approach better aligns with other platforms.
They have suggested members to examine their items and manually change the size when needed, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods after backlash from users.
